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 2Month/20 Hours                                                  Price:365,000

                                                                                     360,000

Siebel Fundamentals Rel 15.5


Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI


Course Objectives

Describe Siebel Customer Relationship Management (CRM) applications
Navigate the Siebel application user interface (UI)
Work with common Siebel business entities
User basic functionality of Siebel Sales and Siebel Call Center
Describe common cross-application features
Describe recommended implementation practices

Course Content:

Module1 : Siebel CRM Basics

Lesson 1: Introduction to Customer Relationship Management (CRM)
Definition and Importance of CRM
Benefits of Implementing CRM Systems

Lesson 2: Introduction to Siebel CRM

History and Evolution of Siebel CRM
Overview of Siebel CRM Modules and Components

Module 2: Siebel Architecture

Lesson 1: Overview of Siebel Architecture

Client/Server Architecture
Web Architecture

Lesson 2: Siebel Server Components

Siebel Enterprise Server
Siebel Web Server Extension (SWSE)
Siebel Database

Module3: Siebel Tools and Applications

Lesson 1: Introduction to Siebel Tools

Overview of Siebel Tools Architecture
Key Features and Functions

Lesson 2: Configuring Siebel Applications

Using Siebel Tools for Configuration
Customizing Siebel Applications

Module4 4: Siebel Data Model

Lesson 1: Understanding Siebel Data Model

Entities, Objects, and Relationships
Overview of Siebel Data Layer

Lesson 2: Managing Siebel Data

Data Access Control in Siebel
Data Integrity and Validation

Module 5: Siebel User Interface (UI)

Lesson 1: Introduction to Siebel UI

Types of Siebel UI (Web, Mobile)
Customizing UI Elements

Lesson 2: Personalizing Siebel UI

User Preferences and Personalization
UI Navigation and Layout Customization

Module6: Siebel Integration

Lesson 1: Overview of Siebel Integration

Integration Methods and Technologies
Siebel Integration with Other Systems

Lesson 2: Configuring Siebel Integration

Using Siebel Integration Tools
Implementing Integration Scenarios

Module7: Siebel Deployment and Administration

Lesson 1: Siebel Deployment Architecture

Deployment Options (On-premise, Cloud)
Best Practices for Deployment

Lesson 2: Siebel Administration

Managing Siebel Servers and Components
Monitoring and Troubleshooting Siebel Applications

Module8: Siebel Security

Lesson 1: Introduction to Siebel Security

Security Architecture in Siebel
User Authentication and Authorization

Lesson 2: Configuring Siebel Security

Role-Based Access Control (RBAC)
Implementing Security Policies

Module9: Siebel Reporting and Analytics

Lesson 1: Overview of Siebel Reporting

Reporting Tools and Technologies
Creating Reports in Siebel

Lesson 2: Siebel Analytics

Introduction to Analytics in Siebel
Using Analytical Tools and Dashboards

Module10: Siebel Customization and Extension

Lesson 1: Customization Options in Siebel

Types of Customizations (UI, Business Logic)
Extending Siebel Functionality

Lesson 2: Developing Siebel Extensions

Using Siebel Tools for Development
Best Practices for Siebel Customization

Job Interview Preparation  (Soft Skills Questions & Answers)


Tough Open-Ended Job Interview Questions
What to Wear for Best Job Interview Attire
Job Interview Question- What are You Passionate About?
How to Prepare for a Job Promotion Interview



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Flexible Class Option


Week End Classes For Professionals  SAT | SUN
Corporate Group Training Availables Options
Online Classes – Live Virtual Class (L.V.C), Online Training


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Siebel Open UI Foundation

Siebel Business Foundation 15.5 Course

Siebel Customer Order managment Course

Siebel Installation and System Administration

Siebel System Administration Course

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