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Month/20 Hours Price:45,000
40,000
TL 9000 – Telecoms
TL 9000 was designed specifically for the telecommunications industry. It is based around ISO 9001 and was developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Leadership Forum in response to product and service failures within the industry.
TL 9000 defines the telecommunications quality system requirements for the design, development, production, delivery, installation and maintenance of products and services. This also includes performance and cost-based measurements that measure reliability and quality performance.
TL 9000 is only relevant to those organizations currently engaged in work within the telecommunications industry and who want to implement a certified management system with international recognition.
Learning Objectives:
Understand the fundamentals of TL 9000 and its relevance to the telecommunications industry.Learn the requirements and structure of the TL 9000 standard.
Implement TL 9000 within an organization.
Integrate TL 9000 with existing quality management systems.
Conduct internal audits and prepare for certification.
Course Modules:
Module 1: Introduction to TL 9000
Overview of TL 9000History and development of the standard
Importance and benefits of TL 9000 in the telecom industry
Module 2: TL 9000 Requirements
Detailed study of TL 9000 requirementsDocumentation and record-keeping
Key performance indicators (KPIs) and measurements
Module 3: Implementation of TL 9000
Planning and designing a TL 9000 compliant quality management systemSteps for successful implementation
Integrating TL 9000 with other management systems
Module 4: TL 9000 Metrics and Measurements
Understanding TL 9000 metricsData collection and analysis
Reporting and using metrics for continuous improvement
Module 5: Internal Audits and Certification Preparation
Conducting internal audits for TL 9000 compliancePreparing for external certification audits
Managing non-conformities and corrective actions
Career Path:
Quality ManagerTL 9000 Auditor
Telecom Quality Assurance Specialist
Compliance Officer
Quality Management Consultant
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Flexible Class Option
Week End Classes For Professionals SAT | SUN
Corporate Group Training Availables Options
Online Classes – Live Virtual Class (L.V.C), Online Training
Related Courses:
ISO 9001 – Quality Management System
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