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2Month/20 Hours Price:365,000
360,000
Order to Cash Integration: Siebel and BRM Pack
This Order to Cash Integration: Siebel and BRM Pack training explores the operations, functional flows and technical implementations of the product lifecycle management and customer management process integrations. You’ll explore their respective business and integration flows.
Learn To:
Create products and discounts in BRM and synchronize them to Siebel CRM.
Create customers in Siebel CRM and use the synchronized products to create bundles and promotions and synchronize them to BRM by running orders through OSM.
Use the Product Lifecycle Management and Customer Management process integrations of the Order to Cash pre-built integration.
Examine the integration installation artifacts.Configure domain value maps and cross references.
Set integration parameter values.
Benefits to You
Gain mastery of the design time and run time aspects of the Product Lifecycle Management and Customer Management process integrations of the Order to Cash integration. Become more efficient by learning about the integration process.
Order to Cash: Siebel and BRM
Expert Oracle University instructors will also teach you how to create products, discounts and special rating products in Pricing Center. After synchronization, you’ll examine the resulting entities that the synchronization process created in Siebel CRM. The supporting curriculum identifies the aspects of the products, discounts and special rating products that are used by the integration; you’ll then receive guidance on how to configure them accordingly. Explore multiple price list support and the use of product classes and attributes as well.
Audience
Functional ImplementerImplementation Consultant
Presales
Sales Consultants
System Administrator
System Integrator
Technical Administrator
Technical Consultant
Course Objectives
Create customers in Siebel CRM and synchronize to BRMCreate bundles and promotions in Siebel CRM using synchronized products and discounts
Update and synchronize friends and family lists
Describe the Order to Cash integration
Configure DVMs and cross-references for PLM
Configure DVMs and cross-references for CM
Use the Order to Cash pre-built integration
Create products in BRM and synchronize to Siebel CRM
Create discounts in BRM and synchronize to Siebel CRM
Course Topics
Understanding the Order to Cash Pre-Built Integration
Oracle AIA ArchitecturePre-Built Integrations for Communications
SOA Concepts
Supported Process Integrations
Product Lifecycle Management Business Flows
Customer Management Business Flows
Application Roles
Configuring Product Lifecycle Management at Design Time
Setting up BRM and Siebel CRMSetting up the Oracle Fusion Middleware
Configuring Domain Value Maps
Configuring the PRICETYPE_EVENT and PRICELIST DVMs
Configuring Price Lists and Rate Plans
Configuring Properties
Extending the Integration
Handling Errors
Defining Products and Discounts in BRM
Creating Products in Pricing CenterDefining Rate Plans
Supporting Multiple Rate Plans
Defining Discounts in Pricing Center
Handling Usage Events
Managing Time Zones
Implementing Product Lifecycle Management
Describing the Synchronize Product and Price Business FlowMapping Products, Entities, and Attributes Between BRM and Siebel CRM Modeling Data
Using Real-Time Synchronization
Using Batch Mode Synchronization
Describing the Relevant BRM and Siebel CRM Interfaces
Describing the Oracle AIA Industry Components
Describing the Implementation Flows
Bundling Simple Offers
Synchronizing Products and Discounts Through Oracle AIA Creating and Synchronizing Simple Customer Product Offers Creating and Using Product Classes and Attributes Creating and Synchronizing Special Rating Products Creating and Synchronizing Discounts
Bundling Bundled Offers
Creating and Synchronizing Service BundlesCreating and Synchronizing Simple Service Bundles
Creating and Synchronizing Nested Service Bundles
Creating and Synchronizing Non-Service Bundle Complex Products
Creating and Synchronizing Promotions
Using Price and Discount Overrides
Creating and Synchronizing Time-Based Offers
Modeling Products
Managing Customers
Describing the Customer Management Process IntegrationDescribing the Customer Management Methodology
Handling Account Hierarchies
Mapping Entities and Attributes
Modeling Data
Managing Data
Implementing Customer Management
Describing the Customer Management Business FlowsCreating and Synchronizing Customer Accounts
Updating and Synchronizing Customer Accounts
Synchronizing Customer Account Status
Configuring Domain Value Maps and Cross-References
Synchronizing Customer Special Rating Profiles
Synchronizing Friends and Family List Updates to BRM
Configuring Customer Management at Design Time
Configuring BRM and Siebel CRMConfiguring the Oracle Fusion Middleware
Setting Properties
Describing the Delivered Routing Rules
Describing Transaction Management
Listing Causes of Exceptions
Extending the Process Integration
Minimum Participants: 4 Person or More
International Student Fee : 1000 USD | 3,750 AED | 3,750 SAR (4 Students Group Discounted Fee)
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Flexible Class Option
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