1Day/8Hours Price~~:35,000~~

30,000

First Line Manager – Team Management Course

First line managers have a difficult time because they often feel under pressure from all sides; from their own team members, from more senior managers, as well as pressure from customers.

This one-day First Line Managers workshop course is designed to help participants quickly develop a series of methods to allow them to function more confidently and with more skill in the management of people, conflict management, communication, motivation and time management. These important skills will help them inspire the rest of the team to move forward together.

Delegates who attend this First Line Managers training course will:

Inspire a positive mental attitude in the team and motivate others.
Be able to handle difficult people, quickly and easily.
Achieve your targets and gain respect.
Learn how to handle interruptions and distractions.
Improve their communication skills to give clear instructions.
Learn how to delegate.
Be able to solve problems before they occur with proper planning and preparation.
Learn how to give constructive criticism.

Course Key Topics

First Line Managers Training Course Overview
How can you get the best performance from the team?
The Six Major Skill Sets of management
SMART Targets
How to give clear instructions
The importance of using numbers to clarify the message
The proper and improper use of humour
How to handle difficult people
Don’t get emotional, use only factual language
Prepare your message in advance
Distinguish between reasons and excuses
When to compromise and when not to
Action plan
Time and task management training
Use the ‘deadline’ and the ‘value’ of the task to prioritise properly
Distinguish between ‘busy-work’ and being ‘productive’
The P List: Planning, prioritisation, preparation and prevention
Handling interruptions and distractions
Proper delegation
How to better concentrate and focus
Positive team atmosphere
How to keep the conversations productive
The five-part continuous improvement formula
The opposing five-part failure formula
How to give constructive criticism
Turning negative situations into positive
Action plan, final summary close

Suitability – Who should attend?
This training course is designed for anyone who needs to get the best from themselves and other people, and is beneficial for first line managers, non-managers and supervisors.

KEY Benefits

– Corporate: Nominate 10 Person or More Participants Get 20% Group discounts

– Post Training Free Refreshers

– Mentorship on day-to-day business challenges

– Online Training Options Available

International Student Fee 150 USD

Job Interview Preparation (Soft Skills Questions & Answers)

Tough Open-Ended Job Interview Questions
What to Wear for Best Job Interview Attire
Job Interview Question- What are You Passionate About?
How to Prepare for a Job Promotion Interview

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