Oracle Sales Cloud | Engagement Cloud CRM Training Program

Oracle Sales Cloud | Engagement Cloud CRM Training Program

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 2Month/20 Hours                                                  Price:165,000

                                                                                     160,000

Oracle Sales Cloud | Engagement Cloud CRM Training Program


Oracle Sales Engagement Cloud help building deep and lasting customer relationships, especially for high-value or high-touch accounts, is a complex art form. Survival hinges first on winning those high-value deals, and then growing and retaining accounts as customers. That’s a difficult task if the data for each customer touchpoint isn’t unified from the beginning.
Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management and support services. Robust sales and service capabilities are built on a single platform, with easy mobile access and native AI that predicts each account’s win probability and recommended next best actions.
Empower everyone in your organization – including partners and channel reps – with contextual tools to win and retain more business


Engage Omni Consulting Services for Oracle Sales Cloud Implementation or Support Services, our Consultants has sound understanding of global and Pakistani market implementation requirements to drive maximum business benefits for you. Request a Demo


Course Benefits 
Practice implementation steps to ensure your deployment is as smooth as possible.

Course Content
 Module1:Sales Cloud | Engagement Cloud Introduction
Account, contact, household, customer, and prospect
Lead, opportunity, revenue Item, and forecast
Sales catalog
Territory
Application Composer, Page Composer, Process Composer, Business Intelligence Composer
Setup and Maintenance
Resources

 Module2:Getting Started
Administration portal and login
Implementation approach
Offerings, tasks, and implementation projects
Quick Start Implementation Project

 Module3:Security and Visibility
Role-based access control (RBAC)
Privileges, policies, and roles
Ownership, territories, teams, hierarchies, and resources
Role-provisioning rules and autoprovisioning
Business units
Security console
Access levels

Module4:Accounting Calendar, Currencies, and Geographies
Search
Global search, Recent items, Work area search
Sales Catalogs
Product groups
Leads, Opportunities, and Assessments
Assign, qualify, and convert leads
Sales methods and sales stages
Assessment templates, questions, responses, and scores

Module5:Territories and Assignments
Dimensions, geography zones, and coverage
Assignment objects, attributes, and mappings
Rule-based assignment, rule, rule set, and rule category
Forecasting
Forecast period, submission window, win probability, and override

 Module6:Core Implementation
Profile options and configuring behavior
Lookups and managing values
Running and scheduling processes and jobs
Changing the look-and-feel using layouts and themes
Analytic and reporting capabilities

Module7:Extensibility and Integration
Oracle Application Composer and sandboxes
Import and export techniques
Migration tools
Integration options

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