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Avaya IP Office Platform Configuration and Maintenance

Avaya IP Office Platform Configuration and Maintenance

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 Month/20 Hours                                                  Price: 165,000

                                                                                     160,000

Avaya IP Office Platform Configuration and Maintenance


The Avaya IP Office Platform Configuration and Maintenance course is designed to equip participants with the essential skills and knowledge required to configure and maintain the Avaya IP Office Platform. This course is suitable for network engineers, system administrators, and IT professionals involved in managing and maintaining Avaya IP Office system

Course Objectives

By the end of this course, participants will be able to:

  1. Understand the architecture and components of the Avaya IP Office Platform.
  2. Install and configure Avaya IP Office systems.
  3. Perform routine maintenance and troubleshooting.
  4. Manage users and extensions.
  5. Configure voice mail and automated attendants.
  6. Implement security measures.
  7. Utilize various features and applications of the IP Office platform.

Course Modules

Module 1: Introduction to Avaya IP Office Platform

Overview of Avaya IP Office
System architecture and components
Key features and benefits

Module 2: Installation and Initial Configuration

Pre-installation requirements
Installing IP Office Manager
Initial system setup and configuration
Licensing and upgrades

Module 3: User and Extension Management

Creating and managing users
Configuring extensions and user rights
Group and hunt group setup
Call routing and dialing options

Module 4: Voice Mail and Automated Attendants

Configuring voice mailboxes
Setting up automated attendants
Customizing voice prompts
Managing voice mail storage

Module 5: Advanced System Features

Configuring SIP trunks and analog lines
Setting up conference bridges
Implementing call recording
Using the Avaya one-X® Portal

Module 6: Security and Troubleshooting

Implementing security measures
Monitoring and maintaining system health
Common troubleshooting techniques
Using diagnostic tools

Module 7: Applications and Integrations

Overview of Avaya IP Office applications
Integrating with third-party applications
Utilizing Avaya Communicator
Mobile and remote worker solutions

Module 8: Maintenance and Best Practices

Routine system maintenance
Backup and restore procedures
Performance optimization
Best practices for system management
Requirements
You will need to set up an Avaya Customer Account (Avaya Support Portal free access)
You can download the Avaya IP Office (ISO). (Send us an email).
Your own Avaya SIP Phones (Vantage or 96xx) and PC Headset (optional, but recommended)
A Windows, Linux or Mac PC/Laptop
Who this course is for:
Avaya or Telecom Absolute Beginners or Experienced. No prior Avaya experience necessary
Existing Solutions Architects
Programmers Interested in Deploying Applications on Avaya IP Office
People interested in hosting highly scaleable, fault tolerant Avaya IP Office applications on any infrastructure or cloud.
Any IT User or Administrator
Career Path

Participants who complete this course will be prepared for roles such as:

Avaya IP Office System Administrator
Network Engineer
IT Support Specialist
Telecommunications Manager
VoIP Engineer

International Student Fee:500 USD

Job Interview Preparation  (Soft Skills Questions & Answers)


Stay connected even when you’re apart

Internships, Freelance and Full-Time Work opportunities

Flexible Class Option

Week End Classes For Professionals  SAT | SUN
Corporate Group Training Availables Options
Online Classes – Live Virtual Class (L.V.C), Online Training




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