Read more
2Month/20 Hours Price:185,000
180,000
Salesforce Consultant Service
Cloud Consultant
The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.
Course Key Learnings
Experience managing implementation projectsStrong analytical and problem-solving skills
Deep knowledge of Salesforce product lines
Solid understanding of internet technologies and cloud computing
Solid understanding of data management and database concepts
Course Outline
Introduction and Exam OverviewImplementation Strategies
Solution Design
Knowledge Management
Interaction Channels
Case Management
Contact Center Analytics
Integration and Data Management
About the Exam
Read on for details about the Salesforce Service Cloud Consultant exam.
Content: 60 multiple-choice/multiple-select questions and up to 5 non-scored questions*Time allotted to complete the exam: 105 minutes
Passing score: 67%
Registration fee: USD 200, plus applicable taxes as required per local law
Retake fee: USD 100, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: Salesforce Administrator credential
Please note: When evaluating questions and answers, please consider all currently available features including those available in either Lightning Experience or Salesforce Classic.
Salesforce Cloud (FREE Practice Exam Dumps)
Salesforce Administrator-II Exam Dump
Salesforce Certified Sales Cloud Consultant (SU18) Exam Dumps Prep Practice Test
Administration Essentials for Experienced Admin Exam Dumps Prep Practice Test
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Administrator
Salesforce Certified Platform Developer
Find More Exam Dumps
International Student Fee 750 USD
Job Interview Questions & Answers
Salesforce Job Interview QuestionJob Interview Checklist
General Job Interview Questions
What to Wear for Best Job Interview Attire
Behavioral Interview Questions
Job Interview Best Tips
Software Engineering Jobs Interview Questions and Answers
Information Technology (IT) Job Interview Questions
Job Interview Preparation (Soft Skills Questions & Answers)
Job Interview Preparation (Soft Skills Questions & Answers)
Stay connected even when you’re apart
Join our WhatsApp Channel – Get discount offers
500+ Free Certification Exam Practice Question and Answers
Your FREE eLEARNING Courses (Click Here)
Internships, Freelance and Full-Time Work opportunities
Join Internships and Referral Program (click for details)
Work as Freelancer or Full-Time Employee (click for details)
Flexible Class Options
Week End Classes For Professionals SAT | SUN
Corporate Group Trainings Available
Online Classes – Live Virtual Class (L.V.C), Online Training
Flexible Class Options
Week End Classes For Professionals SAT | SUNCorporate Group Trainings Available
Online Classes – Live Virtual Class (L.V.C), Online Training
0 Reviews