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 3Month/30 Hours                                                  Price:90,000

                                                                                      80,000

Microsoft Dynamics CRM 365


What is CRM?
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. (CRM Dynamics)

If you are a Programmer or Business Analyst or Existing non-Microsoft Solutions Consultant or want to be a Dynamics 365 Consultant, this is the best course to start your learning journey to earn more. Microsoft Dynamics 365 (CRM) is a Enterprise Business Solution by Microsoft.


Microsoft Dynamics CRM 365  Application Key Modules 

Microsoft Dynamics 365 For Sales to help companies improve Sales.
Microsoft Dynamics 365 For Customer Service to help companies improve their customer support & experience.
Microsoft Dynamics 365 For Project Service Automation for managing end to end projects
Microsoft Dynamics 365 For Field Service to manage Mobile workforce of the companies.

Microsoft Dynamics CRM Course Outline 

Module-I  Dynamics CRM Applications Overview 

Introduction of CRM
Introducing you to Dynamics
Dynamics Overview
Multiple Client Support
The Dynamics Portfolio
Application Areas
Financial Management
Inventory Management
Sales Management Overview
Purchasing
Project Management
Reporting and Analytics
User Interface

Module-II  Application Administration and Configuration Setups 

Searching for Pages and Reports
My Settings
The Ribbon
The Navigation Pane
Learning the Basics
Enter and Edit Information
Excel
Sending Reports
Sorting Information
Search and Filter Information

Module-III  Working with Sales and Marketing 

Sales and Marketing
The Power of a Customer Relationship Management
How to Understand your Customers
Combining Sales and Marketing using your CRM
Master Data for Sales and Purchase Processes

Module-IV  Understanding Inventory Items and GL Accounts 

Items
Item Attributes
Customers
Vendors
GL Accounts
Process Sales and Purchases

Module-V   Working with Process flow and Sales Order 

Process Flows
Purchase Order
Create Purchase Invoices
From Sales Quote to Sales Invoice
Send Invoices to Customers
Tools to Increase Productivity
Outlook for Business edition

Requirements

Students should have basic computer skills.
Students should be able to access internet via Web Browsers like Internet Explorer, Google Chrome or any other Web Browser.

International Student Fee (online classes) 500 USD | 1875 AED | 1875 SAR


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Flexible Class Option

Week End Classes For Professionals  SAT | SUN

Corporate Group Training Availables Options

Online Classes – Live Virtual Class (L.V.C), Online Training


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