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2Month/20 Hours Price:90,000
80,000
Microsoft 365 Certified: Teams Voice Engineer Expert
If you’re a telecommunications professional that knows how to plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams, this expert certification can help you move your career forward.
This certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Microsoft Teams devices, audio/video conferencing, and voice migration.
Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams.
Skills measured
Optimize network performance
Plan and configure Direct Routing
Configure and manage Microsoft Teams Phone for voice users
Plan and configure Microsoft Teams clients and devices
Monitor and troubleshoot Microsoft Teams Phone
Course Outline
Plan and design a Microsoft Teams PSTN solution
choose an appropriate PSTN connectivity solutionidentify requirements for Teams Calling Plans, Operator Connect, and Direct Routing
identify licensing requirements for Microsoft Teams Phone, including users, auto attendants, call queues, meeting room devices, and common area phones
plan network topology
plan for integration of Certified Contact Center solutions
Manage phone numbers for Microsoft Teams Calling Plans and Operator Connect
choose between porting and acquiring numbers for Teams Calling Plansacquire phone numbers for Teams Calling Plans from Microsoft
create a port order for Microsoft service and user numbers
create a request to convert between Microsoft service and user numbers
configure Operator Connect
Configure Phone policies
install Microsoft Teams PowerShell moduledesign and configure a tenant dial plan
configure calling policies
configure call park policie
configure caller ID policies
configure outbound call restrictions
configure inbound call blocking
configure compliance recording
Design network infrastructure for optimal Microsoft Teams Phone performance
determine network readiness for Microsoft Teamsdesign network requirements by using the Network Planner in Microsoft Teams
perform a network analysis
design and validate local internet breakout strategy for client media optimization
design and validate VPN split tunneling
design organization QoS requirements and policies
- configure Microsoft Teams QoS policies
Implement SIP trunking with Direct Routing
identify configuration requirements between the SBC and Microsoftcreate and configure an online PSTN gateway
create PSTN usage records
create and configure voice routes
create and configure voice routing policies
validate Direct Routing SBC connectivity
test Direct Routing connections
Extend a Direct Routing infrastructure
design and configure Location Based Routing (LBR)design and configure Local Media Optimization (LMO)
configure gateway translation rules
create a validated emergency address
configure on-network conferencing for Direct Routing
Enable users for Direct Routing
assign a voice routing policy to a user for Direct Routingassign a number to a user by using PowerShell
enable voicemail and Enterprise Voice for a Direct Routing user in PowerShell
Enable per-user calling features
configure group call pickupconfigure call delegation and call delegates
configure call forwarding
configure simultaneous ring
enable and configure audio conferencing
assign a dial-out policy
Monitor Microsoft Teams Phone
configure tenant data upload for Call Quality Dashboard (CQD) and reporting labelsconfigure Power BI reports for CQD
monitor SBC health
Monitor and troubleshoot Microsoft Teams clients and devices
troubleshoot Microsoft Teams client data flows by using debug logs, media logs, browser traces, and desktop logstroubleshoot configuration profiles in Microsoft Teams
configure Notifications & alerts in Microsoft Teams admin center
monitor Microsoft Teams Rooms
troubleshoot Azure AD Sign-in issues for Microsoft Teams devices
troubleshoot user provisioning by using MCOValidationError
About The Exam
This exam measures your ability to accomplish the following technical tasks: implement and manage identity and access; implement and manage threat protection; implement and manage information protection; and manage governance and compliance features in Microsoft 365.
International student Fee 750$
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