Read more

1 Month/10 Hours                                                                                                            Price: 45,000

                                                                                                                                                       40,000 

Freelancing – Mystery Shopper Training


This course is designed for individuals interested in becoming mystery shoppers and freelancing in this field. It covers the fundamentals of mystery shopping, including the role of a mystery shopper, best practices for observation and reporting, and how to effectively use mystery shopping platforms to find and complete assignments.


Key Learnings:

  1. Have a thorough understanding of the mystery shopping industry and the role of a mystery shopper.
  2. Possess strong observation and reporting skills necessary for completing assignments accurately.
  3. Be proficient in using mystery shopping platforms to find and apply for assignments.
  4. Understand best practices for conducting mystery shops with professionalism and integrity.


Course Content:

Module 1: Introduction to Mystery Shopping

Lesson 1.1: What is Mystery Shopping?

Definition and purpose of mystery shopping

Common misconceptions and myths

Benefits of mystery shopping for businesses

Lesson 1.2: Role of a Mystery Shopper

Responsibilities and expectations

Ethics and professionalism

Types of assignments and industries


Module 2: Observation and Reporting Skills

Lesson 2.1: Effective Observation Techniques

Attention to detail

Note-taking strategies

Memory retention techniques

Lesson 2.2: Report Writing

Structuring a mystery shopping report

Writing clear and concise narratives

Including relevant details and evidence


Module 3: Using Mystery Shopping Platforms

Lesson 3.1: Overview of Mystery Shopping Platforms

Introduction to popular mystery shopping platforms

Creating and optimizing your profile

Understanding assignment criteria and requirements

Lesson 3.2: Finding and Applying for Assignments

Searching for available assignments

Reviewing assignment details and instructions

Submitting applications and scheduling assignments


Module 4: Conducting Mystery Shops

Lesson 4.1: Preparing for a Mystery Shop

Reviewing assignment guidelines

Planning the mystery shopping visit

Dress code and demeanor

Lesson 4.2: Executing the Mystery Shop

Conducting observations discreetly

Interacting with employees and staff

Collecting necessary evidence (receipts, photos, etc.)


Freelancing Upwork with Digital Marketing

0 Reviews

Contact form

Name

Email *

Message *